BOC Douglas County

June 25, 2025

Job Title
Traffic Operations Division Manager

Job Description
Summary: This position is responsible for the day-to-day supervision and management of the Traffic Operations Division within the Department of Transportation including traffic operations administration, traffic planning, development review, traffic engineering, traffic control devices maintenance and oversight of traffic operations improvement and intelligent transportation systems project construction. This position is responsible for oversite of outside consultants and contractor resources as required. This position reports to the Director of the Department of Transportation

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Duties include but are not limited to:

    • Supervising and managing daily traffic operations activities for the Traffic Operations Division.
    • Carrying out supervisory responsibilities in accordance with County policies, procedures, and applicable laws.
    • Responding to and investigating transportation complaints.
    • Supervising and evaluating employees; allocating and monitoring staff and equipment to ensure that department objectives and missions are met
    • Managing and instructing supervisors on work methods, procedures, and standards related to their assignments
    • Preparing and developing the annual divisional budget; monitoring and administering expenditure under approved budgets
    • Meeting with consultants, developers, departmental staff and citizens of the community to discuss county requirements and address complaints or concerns
    • Coordinating activities and projects with other divisions within the department, other county departments and external agencies when required
    • Developing traffic control regulations in compliance with all laws, ordinances, and standards, i.e., speed regulatory changes, school zone limits, development of traffic ordinances.
    • Responsible for special event permit approvals that impact the road and right of way and solicitation permitting within the County’s right of way
    • Managing consultants and contractors for traffic operations improvements
    • Developing constructions specifications, scope of work, estimates, and construction phasing
    • Reviewing/interpreting engineering drawings, specifications, and other design documents; understanding project design basis and contractual requirements
    • Reviewing, planning and conducting special traffic studies and preparing comprehensive reports
    • Coordinating and overseeing school zone traffic safety plans
    • Making on-site inspections of work in progress when required to resolve conflicts or for oversight.
    • Investigating vehicular accident reports and traffic hazards to develop roadway safety improvement plans.
    • Collecting and analyzing traffic engineering data in order to determine the adequacy of existing or need for additional traffic control measures and/or improvements
    • Responsible for all maintenance (preventative and response) to county owned traffic signals and systems and traffic control devices that are part of intergovernmental agreements through the state DOT or local municipalities
    • Monitoring all traffic signals for adjustments needed due to changes in traffic patterns or demand
    • Preparing specifications for traffic control equipment
    • Preparing and/or managing the development of signal timing plans for both isolated and coordinated traffic signal systems
    • Overseeing and managing advanced traffic management systems and traffic control center
    • Overseeing fabrication and installation of all roadway signage and marking plans
    • Authorizing road closings and detouring routes when required
    • Assisting in the review of development plans as they relate to access management and traffic operations
    • Managing traffic operations division related work order request through Cartegraph work order management system. Also utilizing the system to inventory and managing all traffic control devices inventory
    • Responsible for managing assets and adhering to compliance with MUTCD standards such as reflectivity management requirements
    • Performing other duties as assigned

    Requirements
    MINIMUM EDUCATION and/or EXPERIENCE:
    • Bachelor’s degree or higher from an accredited college or university with major field of study in a related discipline such as Civil Engineering
    • Ten years of progressively responsible, directly related, on-the-job professional work experience
    • Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually requiring a minimum of ten years of related experience
    • An equivalent combination of education and experience may be considered

      ELIGIBILITY REQUIREMENTS:

      • Must be 18 years of age or older
      • Ability and willingness to drive a county vehicle if assigned
      • Must be willing to submit to random drug and alcohol screening as directed

      CERTIFICATES, LICENSES, REGISTRATIONS:

      • Possess and maintains a valid Driver’s License (Class C) and satisfactory motor vehicle record (MVR)
      • Preferred – Possess and maintain a State of Georgia Professional License as a Registered Professional Engineer
      • Preferred – Possess a Professional Traffic Operations Engineer registration.
      • Other duty-specific certifications may be required during employment to satisfy specific assigned duties and responsibilities

      KNOWLEDGE, SKILLS, AND ABILITIES:

      • Knowledge of or ability to learn county and department operations, ordinances, policies, procedures, terminology, codes, and/or materials as they relate to assignment
      • Knowledge of or ability to learn applicable federal and state, laws, rules, and regulations as they relate to assignment
      • Knowledge of administrative and budgeting principles, practices, standards, terminology, and software
      • Knowledge of business English, spelling, and grammar
      • Knowledge of mathematical computations: addition, subtraction, multiplication, and division using whole numbers, common fractions and decimals; compute rate, ratio, and percent; ability to perform specific computations that are applicable to the job such as discounts, interest, proportions, et cetera
      • Knowledge of Douglas County transportation infrastructure and right-of-ways
      • Knowledge of or ability to learn the Douglas County geography
      • Knowledge of mapping principles and methods
      • Knowledge of materials requirements used in department functionality and projects
      • Knowledge of the MUTCD (Manual of Uniform Traffic Control Devices), IMSA, and NEMA standards
      • Knowledge of the occupational hazards and safety precautions necessary for the safe operation of all department equipment, tools, machinery, and vehicles as required by assignment
      • Knowledge of OSHA and other health and safety regulations, requirements and practices as they relate to assignment
      • Knowledge of planning, zoning, and land use principles, practices and theories; knowledge of county, state, and federal regulations relating to all aspects of development
      • Knowledge of the principles, practices, methods, and terminology of Civil
      • Knowledge of projected county growth, land development, and transportation needs
      • Knowledge of public administration, supervisory, and management principles, practices, and procedures
      • Knowledge of right-of-way records, zoning classifications, and county ordinances
      • Knowledge of modern office practices, methods, and equipment
      • Knowledge of site planning and urban design principles and practices
      • Knowledge of specialized software, machinery, materials, terminology, and/or forms essential to the assignment
      • Knowledge of State Environmental Protection Division regulations and reporting requirements as they relate to department functions
      • Skill in analytical thinking; ability to apply a wide range of abstract and concrete concepts to problems and issues
      • Skill in coordinating and resolving daily operational and administrative problems and issues effectively with subordinate employees
      • Skill in creating, maintaining, and organizing accurate, detailed, and complete records
      • Skill in effective interpersonal and public relations and customer service; excellent oral and written communication skills to satisfactorily resolve conflicts and issues, and to explain established policies and procedures to employees and the general public
      • Skill in estimating and determining material and project costs
      • Skill in exercising discretion in determining data classification and in referencing such analysis, to establish standards for the purpose of recognizing actual or probable interactive effects and relationships
      • Skill in exercising tact and diplomacy in dealing with sensitive, complex and confidential issues and situations
      • Skill in handling and operating all assigned equipment, tools, and/or vehicles in a safe and proficient manner
      • Skill in identifying, troubleshooting, and diagnosing problems quickly and correctly
      • Skill in instructing, leading, and supervising employees and/or work crews
      • Skill in managing confrontational situations and stress and emotional issues related to clientele in a professional manner
      • Skill in performing tasks which require attention to detail, and completing assigned jobs efficiently and correctly
      • Skill in planning, prioritizing, and organizing work; ability to handle multiple work assignments and deadlines efficiently, accurately, and professionally; skill in planning, prioritizing, organizing, reviewing, and evaluating the work of others
      • Skill in public speaking and public relations
      • Skill in troubleshooting and problem solving
      • Skill in the use of personal computers, databases, spreadsheets, and word processing; typing and entering data into a computer system accurately and efficiently
      o MS Office and Adobe Pro software, GIS, ArkReader, Cartegraph, and CAD
      • Ability to apply common sense to understand, follow, and complete verbal and written instructions
      • Ability to assess the problems and requirements of the community and to formulate, facilitate, and administer programs and activities to meet the community needs; prepare, implement, adjust, and maintain equipment, classes, and programs; promote programs and activities
      • Ability to collect data, information, and trends
      • Ability to communicate and interact clearly and effectively with all those contacted in the course of work in a professional and courteous manner, both orally and in writing; establishing and maintaining effective, professional, and cordial working relationships
      • Ability to convey technical information to people who are unfamiliar with Traffic Operations and/or Civil Engineering
      • Ability to coordinate and administer department policies and programs in an effective manner
      • Ability to define problems, collect data, establish facts and draw valid conclusions
      • Ability to demonstrate compassion and respect in client interactions, with disabled individuals and others needing special assistance; ability to deal effectively with individuals from diverse backgrounds
      • Ability to effectively brief supervisors

      Additional Information
      • Ability to handle confidential information professionally and to exercise discretion in performing assigned job duties; inability to maintain confidentiality will be grounds for dismissal
      • Ability to make sound, independent decisions within policy guidelines by exercising good judgment and intelligent situation-assessment
      • Ability to provide leadership, instruction, and direction
      • Ability to read, analyze, interpret, and comprehend blueprints, plans, maps, plats, and drawings; area, aerial, topographic, and site maps, and to compare maps of different scales and composition; memos, instructions, correspondence, technical reports, legal documents, ordinances, governmental policies and procedures, design plans, budgets, diagrams, tables, evidentiary documents, building code manuals, and professional articles, as they relate to assignment
      • Ability to reconcile data; make necessary additions, revisions, and updates
      • Ability to remain composed, professional, and pleasant in a stressful, fast-paced, high-volume environment
      • Ability to research, analyze data, and compile information to create, implement and enforce clear and concise reports, records, correspondence, operating procedures, business correspondence, policies, and other written material; ability to create clear, accurate, and effective, and persuasive presentations; ability to develop promotional materials; ability to compose high-level correspondence
      • Ability to analyze and resolve routine, non-routine, and complex problems, evaluating alternative solutions and adopting effective courses of action by applying or adapting established policies and procedures, and through negotiation and counseling
      • Ability to stay current on new and emerging Traffic Operations systems and innovations
      • Ability to utilize and adhere to a project plan
      • Ability to work in a team setting
      • Ability to work independently in the absence of specific instructions or direct supervision
      • Ability to work under stress and during emergency situations

        Salary: $ 95,722.22 annually, ($46.0203 hourly) plus full benefits package

        Employment Opportunities (Section 13-50)
        “The recruitment, selection, appointment and promotion of employees shall be in such a manner as to promote equal employment for all persons without regard to race, age, color, creed, religion, ancestry, gender, national origin, physical handicap or political affiliation or sexual preference.”

        Expires: 12/31/2025
        Send Resume To: [email protected]